Terms of Service
Last updated: 10 September 2026
1. About these terms
These terms govern your use of this website and set out the general framework under which Nexora Labs ("we", "us", or "our") provides services. Specific engagements are governed by a written proposal or statement of work agreed with the client; where a written agreement conflicts with these terms, the written agreement prevails for that engagement.
2. Our services
We provide professional software development services, including:
- cross-platform application development (including Flutter-based mobile and desktop apps) and supporting backends;
- applied deep learning solutions, such as document restoration and image processing pipelines; and
- AI agent development, including retrieval, tool integration, and workflow automation built on large language model APIs.
3. Quotes, fees and payment
All work is quoted in writing before commencement. Fees, payment schedules, and any applicable GST are set out in the relevant proposal or invoice. Invoices are payable within the period stated on the invoice. We may suspend work on overdue accounts after reasonable notice.
4. Client responsibilities
Clients agree to provide the materials, access, and feedback reasonably required to deliver the agreed work in a timely manner. You warrant that any materials you provide to us do not infringe the rights of any third party and that you have all necessary rights and licences to supply them for the purposes of the engagement.
5. Intellectual property
Unless otherwise agreed in writing, intellectual property in project deliverables is assigned to the client on payment in full of all fees for the engagement. We retain ownership of our pre-existing tools, libraries, and generic components, and grant the client a licence to use them as incorporated in the deliverables. We may identify the client and describe the nature of the work in our portfolio unless the client requests otherwise in writing.
6. Confidentiality
Each party agrees to keep the other's confidential information confidential and to use it only for the purposes of the engagement, except where disclosure is required by law.
7. Warranties and Australian Consumer Law
We provide our services with due care and skill. Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under theCompetition and Consumer Act 2010 (Cth) or other applicable law that cannot lawfully be excluded. To the extent permitted by law, all other warranties, whether express or implied, are excluded.
8. Limitation of liability
To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with an engagement is limited to the fees paid by the client for that engagement, and we are not liable for indirect or consequential loss, loss of profits, or loss of data.
9. Third-party services
Deliverables may depend on third-party platforms and services — such as app stores, cloud providers, and large language model APIs — whose terms, pricing, and availability are outside our control. We are not responsible for changes to, or interruptions of, third-party services.
10. Use of this website
The content of this website is owned by Nexora Labs and provided for general information only. You may not use this website in any way that is unlawful or that damages or disrupts it. Content on this site does not constitute professional advice.
11. Termination
Either party may terminate an engagement in accordance with the relevant written agreement. On termination, the client pays for work performed up to the effective date of termination, and each party returns or destroys the other's confidential information on request.
12. Governing law
These terms are governed by the laws of New South Wales, Australia. Both parties submit to the non-exclusive jurisdiction of the courts of New South Wales.
13. Contact
Questions about these terms can be sent tocontact@nexoralabs.com.au.